Shipping policy
Shipping Policy
At Collective (nanonestsa.com), we strive to deliver your orders as quickly and safely as possible.
Processing Time
Orders are processed within 1-3 business days. During peak seasons, processing may take up to 5 business days.
Domestic Shipping (United States)
- Standard Shipping: 3-5 business days - $8.00 (FREE on orders over $70)
- Express Shipping: 1-2 business days - $15.00
International Shipping
We ship to select international destinations. Rates and delivery times are calculated at checkout.
- DHL Express and USPS International available
- International delivery takes 7-21 business days
Order Tracking
You will receive a confirmation email with a tracking number once your order ships.
Lost or Damaged Packages
Contact us at support@nanonestsa.com within 48 hours if your package is lost or damaged.
Contact Us
Email: support@nanonestsa.com
Last updated: June 2026